FAQ

If you have any queries, please reach out, and we’ll gladly assist.

General Questions:

Housekeeping services are provided daily from 5:00 A.M. to 11:00 P.M. Just hang the “Make Up Room” sign on the door should you want to have your room cleaned.

Yes. We have a shuttle that will pick you up at your arrival date from the airport and drive you back on your departure date.

Yes, we do have. Kindly ask the password from the front desk.

Yes, we do have.

We currently do not have one. But we have van rental services that could take you to different municipalities here in the island.

We are located in San Roque, Virac, Catanduanes, Philippines.

Terms and Policies:

Terms and Conditions for Member:

  1. Membership begins from the start date shown in the agreement form (terms and conditions) and will expire on the month term applied. Member can renew or upgrade once the membership expires in accordance with the month term applied.
  2. Payment can be done on cash basis, check or via credit card.
  3. All members are required to present their membership card at the reception.
  4. Membership card is non-transferrable and must be used by a registered cardholder.
  5. Cancellation Policy, Refunds of membership fee or transfer of membership on a third party is allowed only for limited circumstances such as pregnancy, illness/death or moving permanently out of the area.
  6. Two (2) month freezing membership due to temporary illness or injury is permitted.
  7. Member is entitled to all rights and privileges specified on the type of membership chosen.
  8. The management has the right to cancel the membership anytime
    1. If the cardholder repeatedly break the membership terms and conditions.
    2. If the cardholder fails to pay his/her monthly dues.
    3. Cardholder allows other to use the membership card.
    4. If the cardholder shows offensive behavior within the premises that can affect business reputation.
    5. If the cardholder intentionally damage any of the ACI Leisure and Fitness equipment or facilities or fail or refuse to follow instructions for proper use of it.
  9. The Management will not allow to rejoin members who performs condition 8.4.
  10. The management has no liability for lost or stolen goods while on the premises. Items stored in the locker are at member’s own risk.
  11. Children below 18 years old enrolled in the Family First Membership must be accompanied by adult either parents or the older siblings upon using any facilities to ensure safety.
  12. The management has the right to change terms and conditions without prior notice however, members will be inform thru e-mail.
  13. ACI Wellness Center may withdraw use part of the facility for the purpose of taking necessary maintenance, repair and replacement of any equipment.

Terms and Conditions for Non-Member:

  1. Walk-in client must settled payments at the reception before using the facility.
  2. The management has no liability for lost or stolen goods while on the premises.

Sky Gym 360

Operating Hours: 6am – 10pm Monday to Sunday

  • Members are required to present their membership card at the reception.
  • For non-member, payment must be made at the reception before using the facility.
  • Please sign-in before starting a workout.
  • Appropriate clothing and footwear is required. Sandals and unprotected footwear is not permitted.
  • Food is prohibited inside the gym. Only water and energy drink are allowed.
  • Secure your belongings before entering the fitness area (bag, cellphone, wallet)
  • Dumbells, plates and other accessories must be returned to racks after use.
  • Dropping or slamming weights is not allowed.
  • Do not move machine without permission
  • Client is not permitted to bring his/her own personal trainer.
  • Avoid using speaker phone or any speaker device while inside the fitness area.
  • The management has no responsibility in any loss or stolen personal items of the client.
  • Sharp object, guns and other objects which may cause injury or accident is not allowed inside the gym.
  • Pets are not allowed inside the gym.
  • Smoking inside the gym is prohibited.
  • Items (such as towel, alcohol, other toiletries etc.) provided by Wellness Center are intended for gym client only. Bringing items outside the gym is prohibited.

Sauna Room

Operating Hours: 6am – 10pm daily

  • Follow the instructions and information given by ACI Wellness Center staff.
  • Pregnant women and those suffering from heart disease, diabetes, high and low blood pressures are prohibited from entering the sauna.
  • Persons on prescribed medication should consult their doctors before using the facility.
  • Common time to use the sauna is 5-15 minutes per visit.
  • Children under the age of 12 must always be accompanied by an adult.
  • Remove jewelries before entering the sauna room.
  • Shower before entering the sauna room.
  • Remove eyeglasses or contact lenses before entering the sauna room.
  • Use the towel and robe as cover.
  • During gradual heating of the body, change in sitting position from lower bench to higher bench is recommended to attain body tolerance.
  • Observe silence during sauna session.
  • The following are prohibited inside the sauna room:
    • Entering the sauna fully clothed or in shoes
    • Making noise or talking loudly
    • Bringing food, alcoholic drinks and beverages
    • Smoking
    • Bringing personal belongings
    • Destroying sauna equipment
  • A locker will be provided for your personal belongings. However, the company will not be held liable for any losses, damages or theft.
  • Violations of these rules and regulations shall entail the patron to leave the sauna premise.

Pool & Jacuzzi

Operating Hours: 6am – 10pm daily

  • Patrons are requested to take a shower before using the facility. Persons having an open blisters, cuts or the like, are advised not to use the pool and jacuzzi.
  • Proper swim attire is required.
  • Children must always be accompanied by adult.
  • Do not jump or dive in the Jacuzzi.
  • Pregnant women are prohibited from entering the Jacuzzi.
  • Pool users are requested to maintain proper decorum at all times.
  • Glass, sharp objects, or any other items which might cause injury or accidents will not be allowed inside the pool area.
  • Spitting, spouting water, blowing nose or discharging bodily waste in the pool is strictly prohibited.
  • Eating and drinking at the pool is not allowed.
  • Person under the influence of alcohol/drugs are not allowed to use the pool.
  • Please obey lifeguard instructions. Failure to do so may result in patron being asked to leave the pool premise.
  • During emergency, immediately call the attention of the pool attendant/lifeguard.
  • Pets are not allowed.

The prices, amenities and equipment may vary among fitness centers present in the area. It is important to consider the benefits of ACI Wellness Center membership card to others. Members can benefit all the services rendered in a discounted rate in addition to the privileges they can avail as a member.

Types of Membership

  1. Premiere Membership – for adult membership (one person)
  2. Joint Membership – couple membership
  3. Corporate Membership – membership is through terms agreed with the employer
  4. Family First – a maximum of four (4) family members
  1. Premiere Membership

    • Fitness oriented people
    • Sports and workout athlete
    • College students
    • Professional individuals within and nearby municipalities
    Premiere Bronze

    Sign up a membership for the price of P 1,200 for 3 months.

    Premiere Silver

    Sign up a membership for the price of P 1,200 for 3 months.

    Premiere Gold

    Sign up a membership for the price of P 4,000 for 12 months.

    Privileges:
    • Premiere Bronze– Free 3 workout sessions with trainer and 1 sauna session.
    • Premiere Silver– Free 5 workout sessions with trainer and 2 sauna sessions.
    • Premiere Gold– Free 10 workout sessions with trainer and 6 sauna sessions.>
    • Access to SkyGym and other facilities at a Membership Rate.
    • Fitness assessment.
  2. Joint Membership

    • Couple with positive health behaviors
    • Potential client who prefer to have a companion during workout
    Joint Silver

    Sign up a membership for the price of P 2,200 for 3 months.

    Joint Platinum

    Sign up a membership for two (2) for the price of P 4,000 for 6 months.

    Joint Gold

    Sign up a membership for two (2) for the price of P 8,000 for 12 months.

    Privileges:
    • Premiere Bronze– Free 3 workout sessions with trainer and 1 sauna session.
    • Premiere Silver– Free 5 workout sessions with trainer and 2 sauna sessions.
    • Premiere Gold– Free 10 workout sessions with trainer and 6 sauna sessions.
    • Access to SkyGym and other facilities at a Membership Rate.
    • Fitness assessment.
  3. Corporate/Group Membership

    Sign up a group membership (10 persons) for the price of P 15,000 for 6 months.

    • Government and private agencies who promote fitness program among staff
    • Group of sports and workout athletes such as bikers, hikers and aerobics/zumba clubs
    • Private organizations (medical society, church organizations, etc.)
    • Group of companions
    • School and university personnel
    • Group of retirees and senior citizens who are physically fit
    Privileges:
    • Free 10 group workout sessions.
    • Group exercise classes.
    • Individual fitness assessment (first and last session).
    • Access to SkyGym and other facilities at a Membership Membership rate in all ACI Wellness facilities..
  4. Family First Membership

    • Couple and 2 children (13 years and above)
    • Family who wants to be a member of ACI Fitness Center
    Family First Silver

    Sign up a family membership for the price of 3,700 for 3 months.

    Family First Platinum

    Sign up a family membership for the price of P 7,000 for 6 months.

    Family First Gold

    Sign up a family membership for the price of 13,000 for 12 months.

    Privileges:
    • Family First Silver – Free 5 workout sessions with trainer for the couple and 2 sauna sessions.
    • Family First Platinum – Free 6 workout sessions with trainer for the couple and 4 sauna sessions.
    • Family First Gold – Free 10 workout sessions with trainer for the couple and 5 sauna sessions. Free one (1) month use to any of our swimming pool (lap and kiddie pool).
    • Fitness assessment.
    • Membership rate in all ACI Wellness facilities.

BDO Staff Flexi Membership

It is an exclusive option for BDO Staff who are willing to avail Premiere Membership at a particular mode of payment.

Payment Options:

  • Monthly
  • Quarterly
  • Bi-Annual (every six months)

Terms and Conditions:

  1. Membership Fee will be amortized depending on the chosen payment option.
  2. Members shall give the first payment prior to avail privileges.
  3. Access to SkyGym and other facilities at a Membership Rate.
  4. Freezing of Membership will be applied for the member who fails to meet payments due. Member’s privileges will be suspended until payment is made.
  5. Failure to make the account up to date within 2 months, the Membership will be cancelled.

ARDCI Staff Health Program

ARDCI Staff can avail 50% discount in Membership Fee. Other freebies like free gym and sauna session for Gold Membership are not included in this program.

  1. Check in time is 2:00 PM
  2. Check out time is 12:00 noon
  3. Check out time can be extended to one (1) hour only without additional charge.
  4. Php 300.00 per hour will be charged after 1:00 o’ clock in the afternoon.
  5. Guest must automatically pay the full rate upon check-in.
  6. Extension stay not pre-arranged is subject to room availability.
  7. Gambling is strictly prohibited.
  8. Drinking liquor, beer and other alcoholic beverages inside the hotel rooms is strictly prohibited.
  9. A 15-minute waiting time is requested from the guest before final billing of transaction as allowance to check the room for any valuable item/s left, for any damage/s made or for missing items inside the room.
  10. Visitors of hotel guests ar5e allowed inside the room until 9:00 PM only. Beyond this time, s/he is considered extra person and shall automatically be added to the account of the hotel guest.
  11. Smoking inside the hotel premises is strictly prohibited.
  12. Lost or damaged items inside the room has corresponding fee and shall be added to the account of the hotel guest.
  13. Parking for hotel guests is on a first come first serve basis.
  14. Children 7 years and below can stay in the hotel for free.
  15. Only one child is allowed. Beyond the limit, the other child will automatically be charged as extra person.
  16. Lost or damaged items shall automatically be charged to guest/s.
  1. Check in time is 2:00 PM
  2. Check out time is 12:00 noon
  3. Check out time can be extended to one (1) hour only without additional charge.
  4. Php 300.00 per hour will be charged after 1:00 o’ clock in the afternoon.
  5. Guest must automatically pay the full rate upon check-in.
  6. Extension stay not pre-arranged is subject to room availability.
  7. Gambling is strictly prohibited.
  8. Drinking liquor, beer and other alcoholic beverages inside the hotel rooms is strictly prohibited.
  9. A 15-minute waiting time is requested from the guest before final billing of transaction as allowance to check the room for any valuable item/s left, for any damage/s made or for missing items inside the room.
  10. Visitors of hotel guests ar5e allowed inside the room until 9:00 PM only. Beyond this time, s/he is considered extra person and shall automatically be added to the account of the hotel guest.
  11. Smoking inside the hotel premises is strictly prohibited.
  12. Lost or damaged items inside the room has corresponding fee and shall be added to the account of the hotel guest.
  13. Parking for hotel guests is on a first come first serve basis.
  14. Children 7 years and below can stay in the hotel for free.
  15. Only one child is allowed. Beyond the limit, the other child will automatically be charged as extra person.
  16. Lost or damaged items shall automatically be charged to guest/s.

Affordable and Comfortable

★★★★☆
4 5 1
Is the tallest building I saw in Virac. Accessible to transportation, Cathedral, Market, stores, ATM machine. Has a decent coffee shop located in the 4th floor with the Mountain View. Enjoyed the yema cake and Dilmah Tea. We got the room with bunk beds and we loved it. It has 2 restrooms, cabinets, ample space for at least 15 guests. Layout of the room was simple but cool, mattress and pillows were comfortable and smell good. Breakfast was ok as there are quite a few choices to select from. Their banquet/dining hall has a mountain and sea view. Inn has a swimming pool and gym. Staff was friendly and warm. We visited Virac at the time where there was a typhoon and the building had leaks in the room and hallways. We likewise transferred to 4F with a smaller room that fits 8 guests and another room to accommodate 4 as the floor where we were assigned had power supply challenges. We got back to the favorite room after a day. Staff had to ensure we were comfortable. Room rates were affordable considering the convenience and comfortable stay. Definitely recommending this to all types of travelers who visit Virac.

Value for Money!

★★★★☆
4 5 1
stayed here thrice already and the only dowside of this hotel is there was no hot shower but overall, had a great stay! the interiors of the hotel was okay and they have a cozy coffee shop with affordable rates and theres a nice view overlooking the whole town of virac at the roof top. Guests can swim at their rooftop swimming pool but didnt tried it. the plated breakfast was served at the rooftop restaurant and it was delish! definitely coming back! Stayed August 2016, traveled as a couple

Very local experience but very good

★★★★★
5 5 1
The only hotel with an elevator in Virac - this hotel is centrally located just 1 block from the Virac Cathedral and the Plaza where everyone goes at night to play basketball or hang out They have a very nice roof top gym and pool Room Tip: Get the suite overlooking the Cathedral or the room overlooking the sea https://www.tripadvisor.com.ph/ShowUserReviews-g951370-d6930068-r432567356-ARDCI_Corporate_Inn-Virac_Catanduanes_Bicol_Region_Luzon.html#